FAQ

For your convenience, we accept the following forms of payment: electronic checking (U.S. and Canada only), Visa, MasterCard, and Discover/Novus. Mail orders may also be paid by personal check or money order.

You can manage your methods of payment by going to “My Account” and clicking on “Manage Payment Options.” You may also call one of our friendly representatives at 1 (208) 534-3000.

Simply go to My Account. Your Loyalty Shopping Dollars balance will be listed at the upper right under “Your Account.” You can also call 1 (208) 534-3000 and ask one of our friendly associates.

Complete Sections 1, 2, and 5 of the Customer Membership Agreement , form and mail it to Melaleuca with a new voided check.

Loyalty Shopping Dollars can be earned in your first month as a customer by watching a few short videos and answering a couple of simple questions. You are able to redeem those dollars beginning in your second month as a Member. You can spend up to $40 Loyalty Shopping Dollars on free products in your second month of Membership, up to $20 Loyalty Shopping Dollars in your third month, up to $20 Loyalty Shopping Dollars in your fourth month, and up to $20 Loyalty Shopping Dollars in your fifth month.

Starting in your sixth month as a Member, Loyalty Shopping Dollars are earned when you place your monthly product order and are automatically deposited in your account. To activate them, you watch videos in our video library and activate the amount equal to the value of the videos you have watched. You can activate them as you get them or as you want to use them. To redeem, after the minimum monthly product point commitment is reached, a small check-box will appear beneath eligible products in your cart. Simply click the box, and that product will be paid for using your Loyalty Shopping Dollars.