FAQ

To learn more about becoming a Melaleuca customer, contact the person who referred you to this site. If you found this site on your own or don’t remember who referred you, call 1 (208) 534-3172 for additional information.

A Member commits to ordering a minimum of 35 Product Points each calendar month, receives a 30-50% discount off regular prices, is eligible to earn Loyalty Shopping Dollars, and has access to a number of other membership perks through the Melaleuca Marketplace. Click here to see all the benefits of being a Melaleuca Member. A Non-Member has no monthly commitment, pays regular price for Melaleuca products, and has limited access to the Melaleuca Marketplace.

Your order requirements depend on your customer status. When you enroll as a Member you commit to ordering a minimum of 35 Product Points (your choice) every calendar month. In return, you receive a 30-50% discount off regular prices, are eligible to earn Loyalty Shopping Dollars, and have access to a number of other membership perks through Melaleuca Services. When you enroll as a Non-Member, you have no monthly commitment, you pay regular price, and you have limited access to Melaleuca Services.

Certainly! We give all customers the Member price on their first order. After that, we need to receive your paperwork before you can receive all the benefits of being a Member.

Not at this time. A credit card, checking account, or savings account is necessary for Member status.

Each product is assigned a point value. This value is important for these reasons:

• It helps you determine how many products you need to order each month to receive your 30-50% discount and save.
• Points are used to calculate the referral commission paid to the person who introduced you to Melaleuca.

Your automatic Backup Order keeps you in good standing to receive your Member discount and other benefits. If you're away on vacation or business, don't meet your Product Point commitment or just forget to place your order, the Backup Order will be sent automatically, assuring that you meet your Product Point commitment and that you receive all Member savings and benefits. (SALES TAX and SHIPPING & HANDLING NOT INCLUDED). Click here to review your current Backup Order selection.

You can create a Customized Backup Order in place of a pre-defined Backup Order. Using a Customized Backup Order as your Backup Order allows you to receive your favorite products in the event you do not place your monthly order. A Customized Backup Order must meet or exceed your monthly product point commitment in order to be saved on your account. Click here to create your Customized Backup Order.