FAQ

Consistent enrollments make your organization grow. You also receive a Product Introduction Commission on your customers’ first calendar month orders of up to 150 Product Points. For Enrollers to qualify for the Product Introduction Commission, the customer must shop in the first month. If the customer receives any variety of Backup Order or Select Pack in the first 3 months of enrollment, no Product Introduction Commission will be paid.

Fill out the Customer Membership Agreement completely and accurately. Be sure to include account information and the required signatures. Call the Enrollment Line at 1 (208) 534-3600, and then fax or mail the completed paperwork to Melaleuca. You can also enroll a new customer online by using the Enrollment Center found in the Business Center and following the on-screen instructions. In addition to these options, Customers may also utilize the Express Verification option. For English, call 1 (208) 534-3560, and for Spanish, call 1 (208) 534-3250.

Various forms and informational brochures are available for download at the Download & Print Center in the “Reference Library”section of the Business Center.

The Enroller is the Marketing Executive who introduces someone to Melaleuca and helps them become a customer or Marketing Executive. (See Statement of Policies #22)

The Presenter is the Marketing Executive who presents Melaleuca’s products and business opportunity to a new customer or Marketing Executive. (See Statement of Policies #22)

The Immediate Support Team Marketing Executive is the Marketing Executive directly above you in your support team. The Immediate Support Team Marketing Executive and the Enroller are the primary resources in building a new customer’s business.

Fax the completed paperwork to 1 (888) 528-2090 (North America only). After 15 minutes, visit FaxFinder and enter in the fax number you used to send the documents or the confirmation number you received after the fax was sent. This will allow you to confirm the number of pages received. When possible, Melaleuca will send back a “fax received confirmation”(some fax machines are not set up to receive the confirmation). Faxes typically take about 48 hours to process. While we may not get to your fax immediately, it will be processed for the day it was received. Note: If any duplicate faxes are received, Melaleuca will charge $1.00 per duplicate page.

Not at this time. Each customer or Marketing Executive must have an account of which he or she is the owner and is authorized to withdraw funds. Using your own checking account, savings account, or credit card to enroll someone else can be cause for termination.

Not at this time. A credit card, checking account, or savings account is necessary for Member Status.

They can place an order with a credit card or a checking account before their paperwork is received. We give all customers the Member price on their first order. After that, we need to receive the paperwork before the customer can receive all the benefits of being a Member.

Yes. Certain types of charitable organizations are eligible for enrollment. Click here to learn more about Melaleuca’s Charitable Organization Program or visit our Charitable Organization FAQs.